RETURNS MADE SO EASY IN-BOUTIQUE!
We understand that sometimes you have a change of heart and might need to exchange or return an item. Which is why we offer a 14 day exchange policy. Simply bring in your receipt, the item(s) in unworn/unwashed condition with all tags attached and original packaging for merchandise credit valid for 1 year. Items that are excluded from this policy include: Seasonal items, special/custom orders, bath & body products, food items, plush, intimates, red dot items, and AS IS items.
While we try our best to process orders within 48 hours each order is hand processed by a staff member so sometimes it can take up to take up to five business days. If you have a change of mind, you may cancel your order prior to shipment by calling us at (937) 436-3003. We want you to love your purchase therefore if for any reason you are un-happy with your online purchase you can return it for a merchandise credit, exchange, or a refund less delivery fees within 14 days of delivery. To process an exchange or return please call us at (937) 436-3003 for an RA#. Items must be in resaleable condition and include tags attached, original packaging, be unworn and unwashed. Items returned without an RA# are subject to a high restocking fee. While it is not mandatory we do suggest you insure or add a tracking number to your return because Pi Style is not responsible for items until they arrive at our store. Items that are excluded from this policy include: Seasonal items, special/custom orders, bath & body products, food items, plush, intimates, red dot items, and AS IS items.
If the package and its contents appear damaged, immediately contact our order department at (937) 436-3003 to file a claim. Keep ALL cartons and packing material. Do not return the package to us without contacting us or you may lose your right to file a claim.